Terms and Conditions

Part I — General Terms

1. Provider Identity and Contact

Data controller and service provider: Adriatic Holdings OÜ
Registry code: 16571644
Country of establishment: Estonia, European Union
Website: https://seadsync.com
Platform: https://app.seadsync.com

For legal notices, compliance inquiries, and formal correspondence, use the contact details published at https://seadsync.com/contact. Operational contact: krukovskiadrian@gmail.com. A dedicated legal notice email should be maintained to satisfy EU transparency and DSA contact obligations as the service scales.

SeadSync is established within the European Union and subject to Estonian law and applicable EU law, including but not limited to the GDPR, DSA, P2B Regulation, EU Data Act, and the Estonian Law of Obligations Act (Võlaõigusseadus).

2. Nature of the Service

SeadSync is a digital regulatory intelligence platform that helps businesses identify, map, and operationalise their EU regulatory obligations across applicable legal frameworks, including the General Data Protection Regulation, Digital Services Act, Platform-to-Business Regulation, and the EU AI Act.

The Service provides:

• Regulatory profile assessments generated from user-submitted inputs;
• Obligation libraries and compliance matrices covering EU legal frameworks;
• Free preview reports showing a bounded selection of matched obligations;
• Paid full reports including the complete obligation matrix, jurisdiction-level breakdowns, ownership checklists, and PDF exports;
• Saved workspace records enabling assessment storage and retrieval;
• SeadSync API access, where made available.

Scope limitations. SeadSync provides sourced legal intelligence for operational planning and internal decision-support only. The Service does not constitute legal advice, legal representation, or a legal opinion. Output must not be relied upon as a substitute for advice from qualified legal counsel. SeadSync makes no warranty that any output is complete, current, legally accurate, or appropriate for any specific regulatory filing, legal proceeding, board decision, or external communication. You remain solely responsible for verifying role classifications, jurisdictional scope, and applicable obligations with qualified counsel before any legal commitment or regulatory submission.

3. Acceptance, Eligibility, and Account Authority

3.1 Acceptance.You accept these Terms by visiting or browsing the site or platform; creating an account or submitting an assessment; clicking "I agree," "Continue," "Sign up," or similar; or accessing the Service through an API key.

3.2 Eligibility. You must be at least 18 years old and have full legal capacity. The Service is intended for business users, compliance professionals, and organisations. Consumer use is not actively solicited; mandatory consumer protection law remains applicable where relevant.

3.3 Organisational authority. If you register on behalf of an entity, you represent that you are authorised to bind that entity. Adriatic Holdings OÜ may require evidence of authority before granting enterprise-level access.

3.4 Account security. You are responsible for credentials and all activity under your account. Notify SeadSync promptly of suspected unauthorised access or security breach.

4. Registration and Account Management

4.1 You agree to provide accurate, current information and update it promptly.

4.2 Unless expressly permitted, each legal entity is permitted one account. Duplicate or proxy accounts to circumvent restrictions are a material breach.

4.3 SeadSync may suspend, restrict, or terminate access without notice where security is compromised; fraud or abuse is suspected; a material breach occurs or is imminent; or a valid regulatory order requires it.

4.4 SeadSync is not liable for data loss or interruption from suspension arising from your conduct or force majeure.

Part II — Service Tiers, Pricing, and Payment

5. Service Tiers

5.1 Free tier. Bounded preview: applicable regimes, confidence levels, and a limited selection of top obligations—incomplete by design for evaluation.

5.2 Paid tier. Unlocks the full obligation matrix, article-level items, jurisdiction breakdowns, owner checklists, workspace storage, and PDF export. Full report access follows successful payment confirmation when that flow is enabled.

5.3 API access. Governed by a separate API licence where offered. Automated bulk queries, harvesting, and third-party redistribution are prohibited without written authorisation.

6. Pricing and Payment

6.1 Published pricing. Current pricing is published at https://seadsync.com/pricing. SeadSync may update pricing with prior notice. Changes do not affect assessments already unlocked.

6.2 Payment processing. Payments are processed by designated processor(s). SeadSync does not store full payment card data. You represent authority to use the payment method provided.

6.3 Taxes. Prices exclude VAT unless stated. Applicable VAT may be added at checkout. You are responsible for other taxes in your jurisdiction.

6.4 Invoices. VAT-compliant invoices are issued electronically. Business users must provide correct invoicing details, including valid VAT number where applicable.

6.5 Refunds.Digital content may be supplied immediately upon payment with your express consent. EU consumer withdrawal may not extend to delivered digital content on that basis. Refunds may be offered at SeadSync's discretion for failure to perform as described or material technical error; requests within 14 days of purchase.

6.6 Subscriptions. Where offered: auto-renewal unless cancelled; downgrade/cancellation at period end; generally no pro-rated refund unless mandatory law requires; reasonable notice of renewal price changes.

6.7 Failed payments. SeadSync may suspend paid features after reasonable notice and retry attempts.

Part III — Content, Intellectual Property, and Data

7. Intellectual Property

7.1 All rights in the platform, software, obligation library, mapping logic, methodology, branding, and SeadSync-produced materials (excluding Customer Data) are owned by or licensed to Adriatic Holdings OÜ.

7.2 Limited licence. Personal, non-exclusive, non-transferable, revocable licence for internal business use—no sublicence, resale, reverse engineering, scraping, model training on output without consent, or competing service based on SeadSync output.

7.3 Report output. PDFs and matrices are for internal use; third-party distribution or resale requires prior written consent.

7.4 Customer Data. You retain rights in your inputs; SeadSync receives a limited licence to process Customer Data to provide the Service, improve reliability, and comply with law.

7.5 Aggregate analytics. Aggregated, anonymised, de-identified data may be used for improvement and research without identifying you.

7.6 Feedback. Irrevocable, royalty-free licence to use feedback you provide.

8. Customer Data and Responsibility for Inputs

8.1 You are responsible for accuracy and lawfulness of inputs; outputs are only as reliable as inputs.

8.2 You warrant rights and legal bases for any third-party personal or confidential data you submit.

8.3 Do not submit Article 9 GDPR special-category data unless strictly necessary with explicit consent and valid basis; the Service is not designed for sensitive categories by default.

8.4 Controller/processor. Where you submit personal data about individuals and SeadSync processes on your behalf, you are controller and SeadSync is processor. A DPA is available on request and is incorporated by reference for such processing. If no DPA is executed, do not submit third-party personal data.

Part IV — Acceptable Use

9. Prohibited Conduct

You must not use the Service to:

Legal violations

• violate any applicable law, regulation, court order, or regulatory requirement;
• infringe intellectual property, privacy, data protection, confidentiality, or other rights;
• engage in fraud, misrepresentation, money laundering, or financing of illegal activities;
• circumvent access controls, security measures, or restrictions imposed by SeadSync.

Technical abuse

• introduce malicious code, malware, ransomware, phishing scripts, or exploits;
• conduct denial-of-service, load testing, or stress testing without prior authorisation;
• probe, scan, or test vulnerability of the Service without written consent;
• use automated bots, scrapers, or scripts to bulk-access or harvest content;
• bypass rate limits, authentication barriers, or paywalls.

Content abuse

• upload or process content that is unlawful, defamatory, obscene, abusive, or harmful;
• submit content designed to generate misleading, discriminatory, or harmful regulatory guidance;
• impersonate SeadSync, any employee, legal adviser, or third party.

Commercial abuse

• resell, sublicence, white-label, or redistribute SeadSync output without written consent;
• use the Service to build a competing product or service;
• train AI models on SeadSync's proprietary content without authorisation.

SeadSync may investigate suspected violations, suspend or terminate access, and report unlawful conduct to competent authorities.

Part V — Digital Services Act Compliance

10. SeadSync as an Intermediary Service

SeadSync is an information society service and, where applicable, a hosting service under Regulation (EU) 2022/2065 (DSA).

10.1 Point of contact. Electronic contact for users and authorities: https://seadsync.com/contact (Article 11 DSA).

10.2 Terms transparency. These Terms are public (Article 14 DSA). Prior versions will be kept accessible where required.

10.3 Content moderation. SeadSync will act on notice of unlawful content or activity through the designated reporting mechanism. Decisions on removal or suspension will include a statement of reasons where applicable under the DSA.

10.4 Internal complaint mechanism. Users may challenge moderation decisions via https://seadsync.com/contact within 6 months of the decision. Complaints are handled in a timely, non-discriminatory, and transparent manner.

10.5 Out-of-court dispute settlement. Where internal resolution fails, users may refer disputes to a DSA-certified out-of-court dispute settlement body in the relevant member state (Article 21 DSA).

10.6 Trader traceability. SeadSync does not operate a consumer marketplace within Article 30 DSA; if scope changes, a separate policy will address it.

10.7 Micro/small enterprise. While qualifying under EU Recommendation 2003/361/EC, certain DSA obligations (e.g. Art. 24 transparency reporting) may not apply. Status is reassessed annually.

Part VI — Data Protection

11. Data Protection

11.1 Controller. For account, billing, and service delivery data, Adriatic Holdings OÜ is controller. Processing is governed by the Privacy Policy, incorporated by reference.

11.2 Processor. For personal data in Customer Data, business users act as controllers; an executed DPA applies.

11.3 Estonian law. Processing is also subject to the Estonian Personal Data Protection Act and Andmekaitse Inspektsioon guidance where applicable.

11.4 Transfers. Appropriate safeguards for non-EEA transfers as described in the Privacy Policy.

Part VII — EU Data Act Compliance

12. Data Portability and Switching (EU Data Act)

Regulation (EU) 2023/2854 applies to cloud and data processing services for EU users; new contracts from 12 September 2025.

12.1 Data export. You may request export of Customer Data, assessments, report outputs, and workspace records in structured, machine-readable form within 30 days of a valid request.

12.2 Switching assistance. Reasonable technical assistance to migrate; no disproportionate barriers.

12.3 Switching fees. No fees for export or switching assistance in line with Article 25; transitional rules from 12 January 2027 where applicable.

12.4 Continuity. After termination, data retained at least 30 days and available for export on request, subject to legal retention.

Part VIII — Warranties, Disclaimers, and Liability

13. Warranties Disclaimer

To the maximum extent permitted by applicable law, the Service is provided on an "AS IS" and "AS AVAILABLE" basis. SeadSync expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement; uninterrupted, error-free, or secure operation; completeness, accuracy, timeliness, or regulatory correctness of output; and that any report constitutes legal advice. Nothing affects mandatory rights that cannot be excluded.

14. Limitation of Liability

14.1 Exclusion of indirect loss. To the maximum extent permitted, Adriatic Holdings OÜ and its directors, officers, employees, contractors, and affiliates shall not be liable for loss of profits, revenue, goodwill, opportunity, or anticipated savings; loss or corruption of data; regulatory fines against you; reputational damage; or indirect, incidental, special, consequential, exemplary, or punitive damages arising from reliance on output, errors or omissions, unavailability, or related causes.

14.2 Aggregate cap. Total aggregate liability shall not exceed the greater of fees paid in the 12 months before the claim or EUR 500 where no fees have been paid.

14.3 Mandatory carveouts. Nothing limits liability for death or personal injury from gross negligence or wilful misconduct; fraud; non-waivable law; or GDPR data subject rights.

14.4 Risk allocation. You acknowledge that pricing relies on these limitations and that they reflect a fair allocation of risk.

15. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Adriatic Holdings OÜ, its directors, officers, employees, contractors, and licensors from claims, losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising from: your use of the Service in breach of these Terms; Customer Data that infringes third-party rights or violates law; your violation of applicable law or regulatory obligation; or misrepresentation of authority to bind a third party.

Part IX — Confidentiality, Service Availability, and Termination

16. Confidentiality

16.1Each party keeps the other's non-public, proprietary, or commercially sensitive information confidential and uses it only for these Terms.

16.2 Exceptions: publicly known without breach; independently known; received lawfully from a third party; or required by law or court order (with notice where permitted).

16.3 Rule engine logic, obligation library structure, methodology, and assessment algorithms are trade secrets—no reconstruction or replication.

17. Service Availability and Maintenance

17.1 No guaranteed uptime unless a written enterprise SLA says otherwise.

17.2–17.3 Planned maintenance where practicable; emergency maintenance without notice for security, integrity, or regulatory need.

17.4SeadSync may modify or discontinue features; material changes for paying users—reasonable notice and possible pro-rated credit at SeadSync's discretion.

18. Term and Termination

18.1–18.2 Terms run until terminated. You may stop using the Service and close your account; prepaid fees are generally non-refundable unless mandatory law requires.

18.3SeadSync may suspend or terminate immediately for material unremedied breach (14 days' cure where remediable), illegal conduct, authority order, or Service discontinuance (≥30 days' notice for paying users unless prohibited).

18.4 On termination: access ceases; data may be deleted after the export window in clause 12.4; surviving provisions remain in force (IP, confidentiality, liability, indemnity, governing law, disputes).

19. P2B Regulation Compliance

Where Regulation (EU) 2019/1150 applies: at least 15 days' prior notice of proposed adverse changes unless objectively justified by legal obligation or events beyond SeadSync's control; immediate changes that expand user rights or do not affect existing features may apply sooner; material ranking or access parameters published clearly; disputes may go to mediation or P2B complaint procedures.

Part X — Governing Law, Disputes, and Miscellaneous

20. Governing Law

Estonian law and applicable EU law, without conflict rules that would displace them. Mandatory consumer law of your EU residence applies where required (Rome I).

21. Dispute Resolution

Good-faith negotiation first. Subject to mandatory consumer rights: courts of Harju County, Estonia. Consumers may use the EU ODR platform (ec.europa.eu/consumers/odr) or Tarbijakaitse ja Tehnilise Järelevalve Amet. DSA Article 21 bodies remain available where applicable.

22. Force Majeure

No liability for delay or failure beyond reasonable control (disaster, war, regulatory action, infrastructure failure, cyberattack, etc.), with mitigation efforts.

23. Entire Agreement and Order of Precedence

These Terms, the Privacy Policy, any executed DPA, and separate enterprise/API agreements form the entire agreement. Precedence: (1) executed enterprise agreement; (2) DPA for processing; (3) these Terms; (4) Privacy Policy.

24. Severability

Invalid provisions severed minimally; remainder continues.

25. Waiver

Non-enforcement does not waive future enforcement.

26. Assignment

SeadSync may assign to affiliate, successor, or acquirer with materially equivalent terms. You may not assign without written consent.

27. Notices

Legal notices to SeadSync via Contact / confirmed receipt. SeadSync may email your account address; keep details current.

28. Amendments

SeadSync may amend these Terms; material adverse changes communicated with appropriate notice (see clause 19.1). Effective date at the top of this document. Continued use after the effective date constitutes acceptance.

29. Language

English version prevails over any translation in case of inconsistency.