AI disclosure

What the AI does

An AI language model writes the text of your letters and guides from your answers. The privacy notice names the provider. The same model also powers the optional helpers in the form: “Make this clearer”, which suggests neutral wording for what you wrote, and a suggested summary of each file you upload, written from the file’s text. Both are marked as AI suggestions. You can edit them or write your own.

What our software does

• Names, addresses, dates and the layout of the letter come straight from your answers.
• Deadline dates, statutory interest and collection costs are calculated by our software from the rules where the debt is. The AI does no arithmetic.
• Legal references come only from our own rules for each country, checked against official sources.
• Every letter is checked automatically against your answers before you get it: no facts you did not give, no unchecked legal references, no threats.
• If a document does not pass, it is written again. If it still does not pass, a person looks at your order within one business day and either delivers documents that pass or refunds you in full.

What we do not do

• No lawyer reviews your documents.
• We do not give legal advice or tell you whether to take the matter further.
• We do not send anything to the other party.

Before paying you confirm: “I understand that my documents are generated by an AI system with automated checks, that no lawyer reviews them, and that they are document drafts and general information, not legal advice.”

Mistakes

AI can make mistakes. Where a fact is missing, the letter says [MISSING: …] instead of guessing. Read every document before you send it, and write to support@demandletterpack.com if you find an error.