Start your letter

Four quick choices tell us which rules and letter format to use. It takes about 10 minutes in total.

What are you owed?

Unpaid invoiceA client has not paid your invoice after the due date.Deposit not returnedYour landlord has not returned your rental deposit, or kept part of it.Refund owed by a businessA business owes you a refund for faulty goods, a service not delivered, or an order that never came.Personal loan not repaidSomeone has not repaid money you lent them.

Whose law applies?

Usually the country where the other party is, or where the work, tenancy or purchase took place.

You are claiming as

A private individualA business or freelancer

The other party is

A private individualA business

Your letter: Netherlands

Written in Dutch or English, in the format used in the Netherlands, and billed in EUR.

The other party is a consumer. Before collection costs can be claimed, the law requires a reminder that gives at least 14 days from the day after receipt and states the costs. If you claim collection costs, your letter follows that structure.